1st Line Support

1^st Line Support – 6-Month Contract – Hybrid - Liverpool

VIQU have partnered with a leading organisation within the legal sector who are seeking a 1^st Line Support contractor to provide some additional BAU support to their Service Desk.

This 1^st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service.

Key skills & responsibilities for the 1^st Line Support:

• 1^st Line / Service Desk Support – in a Windows / Microsoft environment.
• Windows 10/ Windows 11
• Microsoft 365
• Exchange
• Azure
• Outlook
• MS Teams
• Active Directory
• Telephony support
• Triaging tickets and esc...