Job Description

RESPONSIBILITIES

  • Ensure the safety and security of all people entering the premises
  • Screen all guests with the use of metal detection in compliance with MLB and Red Sox policies
  • Thoroughly search all bags or parcels entering the premises
  • Ensure proper access control into the stadium by checking all credentials
  • Provide excellent customer service by interacting with fans and guests in a friendly, polite manner.
  • Be observant and proactive in identifying disruptive behavior or violations of the alcohol management policy
  • Document all incidents and obtain witness information when necessary
  • Respond to emergencies to provide any assistance necessary to employees or guests
  • Comply with all MLB and Red Sox policies, as well as city, state, and federal laws

    • CHARACTERISTICS / QUALIFICATIONS:

  • Must be 18 years of age or older
  • Prior customer service experience required
  • Prior security experience preferred but not necessary. Training provided.
  • Availability for at least 65 out of 81 Red Sox home games and 80% of concerts. Report time is two hours before first pitch for games. Concert report times vary.
  • Availability for 75% of weekend home games and concerts
  • Strong interpersonal and communication skills

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