Job Description

A leading BPO company in Metro Manila seeks a Product Support Tier 1 Team Lead to oversee the operations of a 12-person support team. This role focuses on delivering high-quality support, fostering team collaboration, and improving support processes. Candidates should have a Bachelor's in IT and 3-5 years of experience in a similar role. The company values operational efficiency and customer satisfaction, offering a dynamic and inclusive work environment.
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