Job Description

A leading outsourcing firm in the Philippines is seeking a Technical Support Helpdesk Representative to provide excellent customer service and technical assistance to users experiencing software and hardware issues. You will be the first point of contact for customers, responsible for troubleshooting problems, documenting interactions, and ensuring customer satisfaction. The ideal candidate should have strong problem-solving skills, experience in technical support, and a commitment to maintaining high service standards. Opportunities for growth and a competitive benefits package are offered.
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