Job Description

Title : UI/UX Designer

Due Date : Monday February 9th, 2026 (5:00PM EST)

Number of Vacancies : 1

Level : MP5, $80-$100/hr INC

Duration : 2 years

Hours of work: 35 hrs

Location : 1908 Colonel Sam Drive, Oshawa (2 days in office)

Job Overview

The User Interface and User Experience Designer is responsible for understanding employee needs, mapping current and future journeys, and designing intuitive, accessible, and consistent experiences across the ServiceNow platform. This role improves the usability and adoption of key workflows in Information Technology Service Management, Human Resources Service Delivery, Security Incident Response, and Vendor Risk Management, while establishing a scalable design system and experience roadmap aligned to business outcomes.

Experience Strategy and Roadmap

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