Job Description
2nd / 3rd Line IT Support Engineer - Send - £45,000 - Great Opportunity!
Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two days are the same? If so, this could be the perfect next step in your career.
We’re working with a growing Managed Service Provider currently operating with a close-knit team of three, with ambitious plans to expand over the coming years. This is a fantastic opportunity to join early in their growth journey and play a key role in shaping the technical direction of the business.
The Role
You’ll be providing high-level support to a diverse client base, handling escalations, project work, and contributing to continuous improvement across client environments.
Key responsibilities include:
Providing 2nd and 3rd line remote and on-site support
Managing escalated tickets and complex technical issues
Supporting and maintai...
Are you an experienced 2nd / 3rd Line IT Support Engineer with a background in MSP environments? Do you enjoy working in a fast-paced setting where no two days are the same? If so, this could be the perfect next step in your career.
We’re working with a growing Managed Service Provider currently operating with a close-knit team of three, with ambitious plans to expand over the coming years. This is a fantastic opportunity to join early in their growth journey and play a key role in shaping the technical direction of the business.
The Role
You’ll be providing high-level support to a diverse client base, handling escalations, project work, and contributing to continuous improvement across client environments.
Key responsibilities include:
Providing 2nd and 3rd line remote and on-site support
Managing escalated tickets and complex technical issues
Supporting and maintai...
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