Job Description
2nd Line Desktop IT Support Technician
| Job Details |
| Job Title: | 2nd Line Desktop IT Support Technician |
| Department: | IT |
| Campus: | Havant / South Downs |
| Salary: | Grade 4 Spine Point 14 - £27,349.68 |
| Contract Type: | Full time 37 hours a week |
| About the Role |
- Provide exceptional desktop IT support combined with excellent customer service to staff and students
- To act as a mentor (and a point of escalation and support) for lower grade IT Technicians
- To be responsible for the maintenance and administration of all College owned IT systems, and provide operational support to the IT Services Team Leader and Senior Infrastructure IT Technicians
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