2nd Line Field Engineer - London

Job Title: 2nd Line Field Engineer – London
Location: London
Job Type: Full-Time

Are you a hands-on problem solver who thrives on variety? We’re looking for a skilled and resourceful Field Engineer to join our team. In this role, no two days are alike — you’ll tackle diverse technical challenges, apply creative thinking, and deliver exceptional service to our valued clients. If you’re tech-savvy, adaptable, and passionate about making technology work seamlessly for people, we’d love to hear from you.

What will your day-to-day look like?

• Work as part of a close-knit team of 10, supporting around 20 key clients across London.
• Respond to escalated 1st and 2nd Line technical tickets, swiftly addressing user issues and resolving complex IT incidents.
• Diagnose problems through thorough analysis and troubleshooting to identify root causes.
• Deliv...