2nd Line IT Support Engineer

Hiring: 2nd Line Support Engineer

HQ – Bradford, West Yorkshire

Salary starting from £28k - £30k + DOE.

Factors that push the salary higher:

• MSP Experience:
   Managed Service Providers.
• Cloud Skills:
   Proven 
  Azure
   or 
  AWS
   administration skills.
• Certifications:
   Having an 
  ITIL
   foundation or 
  Microsoft Associate (AZ-104)
   certification.

Logic Recruiting for headhunting for our client. We're looking for a technically curious and proactive 2nd Line Support Engineer to join their growing team. If you've mastered the basics and are ready to dive deeper into complex troubleshooting and infrastructure projects, we want to hear from you.

The Role

You'll be the bridge between initial user support and the senior infrastructure team. This isn't just about closing tickets; it's about owning problems and improving systems.

What You'll Do

• Escalate and re...