2nd Line MSP Engineer – Technical Alignment & Onboarding

2nd Line MSP Engineer – Technical Alignment & Onboarding

Hybrid – minimum 2 days office-based

Paddock Wood

£35,000 DOE

Monday–Friday 8:30–5:30 (paid overtime if flexibility is required)

Are you a 2nd Line MSP Engineer who enjoys owning issues end-to-end, not just passing tickets on?

Do you like working directly with customers and improving environments, rather than firefighting the same problems repeatedly?

Are you ready for a role that gives you more ownership, exposure, and progression into a more consultative position?

If so, this could be a great next step.

We are recruiting for a growing Managed Service Provider who are investing heavily in customer onboarding, technical standards, and service quality.

This is not a traditional service desk role.

It is a hybrid 2nd Line engineering position where you will support customer onboarding and ongoing techni...