2nd Line Support Analyst

Working with the team, you will be helping define the services we offer and how we implement, support and manage them. 

A key aspect of the role is the smooth deployment of servers, networks and PC’s using automation. This is a role for an individual ready to make their mark and grow with a business that has show 25% growth last year.

Key Areas of Responsibility:

1. Automation: We pride ourselves on exceptional levels of networks and deployments free of error and the need for break-fix. You will trouble shoot the deployments and have the creative mind to help us establish ground-breaking service techniques.

2. Research and Development: As we are MSP-level partners with each of our technology partners, you will research and test new systems and technologies in-house, and with-in client networks when required. As partners with many technology leaders, we must maintain a high level of insight on their roadmaps. Present research on occasion at ...