Job Description
* 2nd Line Support Engineer
* Bodmin, Cornwall (+ Hybrid Working 2 days from home)
* c£32,500 per year
* Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.)
Skills and Experience:
* 2+ years’ experience in a similar helpdesk or IT environment within a 2nd Line role essential
* Experience working for an MSP is essential
* Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync)
* VMWare/Hyper-V knowledge
* Working within an ITIL environment, preferably holding a current qualification
* Technical qualifications such as CompTIA+, Network+ would be advantageous
* Experience of Agile methodologies would an advantage
* Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
* Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN, etc.)
* Experience with onsite/offsite backup products and storage (including clo...
* Bodmin, Cornwall (+ Hybrid Working 2 days from home)
* c£32,500 per year
* Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.)
Skills and Experience:
* 2+ years’ experience in a similar helpdesk or IT environment within a 2nd Line role essential
* Experience working for an MSP is essential
* Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync)
* VMWare/Hyper-V knowledge
* Working within an ITIL environment, preferably holding a current qualification
* Technical qualifications such as CompTIA+, Network+ would be advantageous
* Experience of Agile methodologies would an advantage
* Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
* Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN, etc.)
* Experience with onsite/offsite backup products and storage (including clo...
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