Job Description

About the Role

The Senior System Engineer-II is responsible for advanced support, administration, and optimization of Windows and macOS endpoint environments. This role serves as a technical escalation point, leads complex troubleshooting efforts, and partners with IT and security teams to ensure reliable, secure, and scalable end-user computing services.

What You Need

  • Managing IT infrastructure service requests.
  • Perform backup of all systems and network devices.
  • Administering Active Directory services, Windows Utility servers.
  • Strong expertise in Windows 10/11 and macOS administration.
  • Maintain and manage Active Directory environment focusing on GPO driven policies, and user/group management, and potentially cross-domain functionality.
  • Create accounts, troubleshoot, configure active directory, level 2 & 3 support for help desk.
  • Good knowledge of MDM for ...

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