3rd Line Infrastructure Engineer

Job Title:              3rd Line Infrastructure Engineer  

Location:              Liverpool (Hybrid)

Salary:                  £45,000 - £50,000 BOE

Contract type:     Permanent

#LI-Hybrid

About the role

As our 3rd Line Infrastructure Engineer at ARO, you'll play a key role in troubleshooting escalated issues, problems, and incidents and for proactively managing customer and internal IT solutions. You will demonstrate strong technical capability and work confidently under pressure and keep abreast of the latest technologies and trends to ensure you provide the best support to our customers.

The 3rd line Infrastructure Engineer will also be responsible for assisting the operational team in maintaining the accuracy and integrity of the Service catalogue as well as ensuring SLAs are consistently met within the operational infrastructure support ...