Job Description
Description
Are you
- An experienced IT professional ready to step into a senior escalation role within a fast-growing Managed Service Provider?
- Wanting to be supported with professional training , give time-off for studying, rewarded for your expert knowledge
- Wanting to lead projects , work with vendors, customers
- Earn in excess of £45k
We’re looking for a Service Desk Specialist who enjoys solving complex technical challenges, supporting infrastructure projects, and mentoring engineers all within a modern, forward-thinking IT environment.
The Role - You’ll act as the final escalation point across a diverse client base, taking ownership of complex incidents, major problems, and service improvements.
Your responsibilities will includ...
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