Job Description

Sales Coordinator

  • Sales Coordinator
  • Working Location: Loyang Way
  • Working Days: Monday - Friday
  • Working Hours: 8am – 5.18pm
  • Salary Range: $2,880 (After confirmation: $3,200)

Main Responsibility

Provide sales administrative services to the Sales Manager and Sales Executive to whom the Sales Coordinator is assigned, in the aspect of:

A. Customer Enquiry Management – Products and Services

  • Process all inquiries from customers promptly and send out price quotations, request for information such as brochures, samples, etc.
  • Follow-up on customer inquiries to check status of inquiries; if inquiries turned to orders and if not, reason for not getting the order.
  • Monthly statistical report on the number of inquiries turned to sales.

B. Customer Order Management

  • Acknowledge customer orders promptly after checking through specific details and instructions.
  • Generate and process the Sales Order, either for immediate or deferred delivery, in accordance to customer’s instructions.
  • Update customers on order status, delivery date and inform of any discrepancy or delay in shipment.
  • Upon delivery of the order, inform customer the shipping details promptly.
  • For Back Orders and inform customers of any changes in the delivery status.
  • Perform Sales Invoicing function when necessary.

C. Vendors Price Enquiry

  • Search and identify appropriate vendors and suppliers for product information. And obtain price quotation.
  • Negotiate price and other pertinent matters such as delivery time, payment terms, etc.

D. Purchase Order Processing

  • Perform purchasing function to fulfill customer’s order as well as inventory.
  • Generate Purchase Orders to appropriate vendors.
  • Track delivery status.

E. Inventory Management

  • Monitor and manage inventory level such that it is adequate to meet customer’s requirement.
  • Place replenishment order when stock level of inventory items falls below the prescribed level.
  • Monitor and manage slow moving and non-moving inventory.
  • Assist in routine (annual) and non-routine stock audit exercises.

Auxiliary Responsibilities

A. Sales & Marketing Function

  • When required, to carry out market research and intelligence on behalf Sales Manager and Executive.
  • Assist in the administration of special projects, contracts and works orders.
  • Assist in all matters relating to marketing of product and services such as promotions and exhibition.
  • Provide assistance and input in routine report on sales and inventory e.g. data print-out.
  • Develop and maintain close ties and rapport with customers and vendors through regular interactions by periodic visits or telecommunication contacts.

B. Inter-department Coordination

  • Assist account departments in customer’s credit evaluation and accounts receivables (overdue accounts).
  • Perform sales and invoicing function, as a back-up whenever necessary.
  • Liaise with Quality Assurance Department on vendor qualification process.
  • Co-ordinate with other departments on related matters.

Requirements

  • Experience in application program such as Microsoft Windows, Excel and others.
  • Able to travel to meet customers and vendors when required.
  • At least two years in experience in currently held position.

Contact Information

Interested candidates, please WhatsApp your resume to: (Han) Or email your resume to:

Chaw Chiaw Han | R The Supreme HR Advisory Pte Ltd | EA 14C7279

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