Job Description

Customer Service Representative Opportunity

We are seeking a Customer Service Representative to join our front office team in Abu Dhabi. The ideal candidate will handle incoming calls, provide friendly and professional responses, and ensure customer satisfaction by exceeding expectations.


Key Responsibilities:



  • Maintain effective communication with various departments to address guest inquiries and concerns;

  • Manage guest profiles accurately and efficiently;

  • Evaluate opportunities for improving service quality through constructive feedback from guests;

Requirements:

Skillset: A dynamic individual who is motivated to deliver exceptional customer service skills, passionate about hospitality industry operations.

Dynamic team players preferred.

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