Job Description

Student Support Specialist

We are seeking a dedicated individual to enhance student experience and provide assistance with inquiries and case management.

  • Servicing students in their transition is key to success. We strive for excellence by maintaining high service standards, ensuring that every interaction is professional, empathetic, and efficient.

About the Role:

This role involves providing exceptional support services to students throughout their academic journey. As a Student Support Specialist, you will be responsible for addressing student inquiries via phone or email.
Prioritizing tasks efficiently will enable us to maintain productivity while still delivering excellent customer service.
Key Responsibilities:

  • Building rapport with students through active listening

  • Maintaining accurate records of all interactions

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    The ideal candidate must possess outstandin...

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