Job Description
Account Director - Contract position (maternity leave backfill)
Job Duties
- Manage a single enterprise level client account or a portfolio of accounts.
- Drive account growth to meet targets and business goals through strategic and tactical leadership.
- Identify opportunities to develop the account(s) through a strategic growth plan and relationship strategy.
- Identify opportunities to expand the business to other areas of the company.
- Create and execute client account plans.
- Implement strategies to improve and standardize all aspects of client operations.
- Execute modifications to organizational design and teams to optimize operational activity and improve client experience.
- Ensure delivery against operational and financial business targets.
- Manage the budgets to ensure profitability - escalating threats to targets when necessary.
- Monitor and control costs effectively.
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