Job Description
We are currently recruiting an Account Executive to join a busy automotive and logistics operation based in Chipping Warden. This is a varied role where you’ll support the day-to-day management of key client accounts, ensuring smooth operations, excellent communication, and high levels of customer satisfaction.
The Role:
Manage client communication, handling bookings, queries, and updates.Input and amend bookings on internal systems, ensuring data accuracy and smooth coordination.Monitor client KPIs, service performance, and escalate any risks or issues when required.Support with complaints handling, ensuring swift resolution and accurate CRM recording.Run daily reports to track vehicle movements, booking requirements, and fleet activity.Coordinate vehicle collections, deliveries, and de-fleets with clients and internal teams.Liaise with field-based teams to arrange customer...
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