Job Description

Holman is seeking a **bilingual** Account Executive out of our **Laval** Location.* Investigate and provide resolution to client issues, log all inquiries and summaries of issue and resolution.* Proactively identify areas of opportunity for client by monitoring trends, data, etc.* Manage client relationship, ensures timely customer responses, collaborates with internal teams, and supports process improvements within established service standards* Take ultimate ownership of client relationships, understanding their strategic priorities and how our fleet services impact their organization.* Provide prompt responses to internal and external customer inquiries in accordance with established service delivery metrics, goals, and standards.* Work cohesively with Client Administrators, teammates, and internal contacts to create a consistent and customer-friendly environment.* Proactively engage with clients to influence decision-making processes through strategic recommendations and creative s...

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