Account Executive - Member Services (Remote)

Account Executive - Member Services (Remote)

Join to apply for the Account Executive - Member Services (Remote) role at McLean & Company

Responsibilities

• Create and execute sales and service activity plans. Manage member life‑cycle tasks, including scheduling and eventually leading calls.
• Own all account management conversations with secondary account stakeholders.
• Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.
• Manage and respond to inbound requests from members.
• Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.
• Complete scheduled and ad hoc data queries of our CRM.
• Ensure the CRM contains accurate account details and contact information.
• Actively seek to increase...