Account Executive

Are you looking to build or advance your career in the insurance industry? Do you come from a call centre or customer service background and enjoy working with people?

We're seeking motivated professionals to join our client's growing team as Account Executives - Insurance , supporting both claims and underwriting functions. Full training is provided, making this an excellent opportunity for candidates looking to transition into insurance with a respected and well-established brokerage.

• Comprehensive Training: No prior insurance experience required
• Career Progression: Clear pathways from Assistant to Senior Account Executive
• Work-Life Balance: Flexible work options available after training
• Supportive Culture: Friendly, inclusive, and collaborative team environment
• Competitive Salary: Attractive package based on your experience
• Industry Exposure: Work with one of Australia's largest general insurers across business, farm, heavy motor, and claims management

• Strong customer service or call centre experience
• Excellent communication and teamwork skills
• High attention to detail with strong organisational abilities
• Adaptable mindset and willingness to learn
• Business or farming/rural experience background (desirable)

• Client Service: Provide high-quality service across underwriting and claims, responding to enquiries and escalating complex matters when required.
• Account Management: Manage quotes, renewals, endorsements, cancellations, and maintain accurate client records from onboarding through policy renewal.
• Claims Handling: Lodge and process claims within authority limits, liaise with suppliers, follow up on outstanding claims, and assist with dispute resolution.
• Administration & Compliance: Handle office administration including receipting, filing, credit control, banking, and ensure compliance with insurance guidelines and internal policies (Salesforce CRM).
• Business Development Support: Assist with marketing activities, proposals, and tailored insurance solutions.
• Continuous Improvement: Stay up to date with industry developments, support quality assurance processes, and uphold company values and OH&S standards.

• Assistant Account Executive: Full training provided; no insurance experience required
• Senior Account Executive: Prior insurance experience preferred
• Backgrounds in customer service, administration, claims, or sales are highly regarded
• Flexible work options available following the completion of training

If you're ready to build a rewarding career in the insurance industry and bring your customer service skills to a supportive team, we'd love to hear from you.

For any questions or a confidential discussion, contact us at .

Join a thriving insurance brokerage and take the next step as an Account Executive - Insurance in South Australia!

Your application will include the following questions:

• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an account executive?
• Which of the following Microsoft Office products are you experienced with?
• What's your expected annual base salary?