Account Management Representative

Essential Duties and Responsibilities

• Manages relationships with approximately 150 existing and potential Hyperion customers. Contacts customers via email and phone call to drive sales. Identifies opportunities to grow revenue and profitability.
• Receives leads from Marketing. Identifies, develops and nurtures relationships with former and potential customers who are currently not purchasing Hyperion products. Calls and emails customers to identify customer needs. Cultivates new leads from customer calls and referrals.
• Analyzes prior product sales to customers and identifies opportunities. Collaborates with sales manager to develop a sales strategy.
• Develops product knowledge to share with customers and respond to their questions.
• Collaborates with segment manager on pricing, and terms. Closes the sale and follow up on payments. Ensures customers pay in a timely manner. Makes follow up calls regarding payments.
• Develops pr...