Job Description

Job Location

Manila, PH

Job Type

Full-Time

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) solutions worldwide. MCI’s contact centers power on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs. Join our team as an Account Management Specialist and help our long‑term clients grow and thrive.

Key Responsibilities

  • Develop and implement account growth plans to meet and exceed sales targets.
  • Build, nurture, and maintain strong relationships with key stakeholders.
  • Expand product and service offerings within existing accounts.
  • Address client concerns promptly and professionally to ensure satisfaction.
  • Monitor account metrics and report on sales performance. ...

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