Account Manager

Overview

Are you a proactive, relationship-driven professional with a passion for delivering exceptional customer experiences? Join Integrated ICT, a Market Creations Company, and become an essential part of our dynamic team based in our Subiaco office.

As an Account Manager, you will be the trusted partner for a portfolio of clients, ensuring satisfaction, retention, and growth. You’ll act as the primary point of contact, providing timely and effective communication, and collaborating with internal Sales and Technical teams to deliver solutions that exceed expectations. Your proactive approach will see you anticipate client needs and offer tailored solutions and value-added services.

You’ll prepare and deliver Quarterly Business Reviews (QBRs), maintain accurate account records, and monitor performance to drive continuous improvement. You are particular about keeping records and have a strong attention to detail, particularly when updating the CRM and prep...