Job Description

Better places, thriving communities.



40 Hours per week . 45k


The Account Manager is responsible for the management, performance, and continuous improvement of a portfolio of manned guarding contracts. The role focuses on service delivery excellence, client confidence, financial control, and operational assurance, ensuring that security services consistently meet contractual, regulatory, and organisational expectations.

Key Responsibilities

  • Take full ownership of the service delivery and performance of 12 manned guarding locations

  • Ensure all contracts are delivered in line with agreed KPIs, SLAs, and client expectations

  • Maintain strong, professional, and trusted relationships with clients and key stakeholders

  • Provide assurance to clients and management through accurate reporting, governance, and oversight

  • Actively identify and implement opportunities to improve security standards, resilien...

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