Account Manager

Salary

Base pay range: CA$40,000.00/yr - CA$45,000.00/yr.

We use AI tools to support parts of the hiring process, but final hiring decisions are made by humans. For more details on data processing, please contact us.

Opportunity

We’re looking for an Account Manager to elevate our legacy of white‑glove service and set new standards for client relationships. In this role, you will manage relationships with clients, talents, and Dulcedo team members, shaping distinctive brand identities and sophisticated digital strategies that empower our talents to excel in their careers and personal brand development. This position is a unique blend of client relationship management, project oversight, strategic development, and social media expertise.

Expectations

• Oversee and execute negotiated partnerships from start to finish, ensuring contractual terms and project milestones are met.
• Maintain continuous engagement with talents and brands, offering support and guidance to deepen relationships.
• Track performance by evaluating KPIs and present comprehensive reports at the end of each partnership.
• Collaborate with talents and Dulcedo employees to ensure a consistent and impactful social media presence.
• Develop content strategies and concept ideas, leveraging analytics and social media trends to maintain high engagement.
• Participate in talent onboarding, quarterly planning, and other key activities.
• Assist in day‑to‑day talent management by providing planning support.
• Manage inbound PR requests, interview requests, and event invitations.
• Contribute to outbound strategies, including talent sourcing, outreach, and brand pitch calls.
• Attend on-site production days and talent events to provide on‑site support.
• Stay informed on industry trends and serve as a resource to the team.
• Optionally participate in our buddy program to mentor new hires.

Profile

• Approximately 1 year of experience in influencer marketing or PR, in‑house or agency.
• Interest in creators within lifestyle, beauty, NFL, and humor niches.
• Proven experience communicating with both talents and corporate clients.
• Excellent interpersonal skills and a knack for building and maintaining strong relationships.
• Strong mediation abilities, negotiating and resolving conflicts.
• High organizational skills with a track record of task management, meeting deadlines, and multitasking.
• Knowledge of influencer/talent partnership management and social media metrics.
• Understanding of paid media, influencer marketing, and public relations.
• Solid knowledge of fashion, beauty, and entertainment online communities.
• Team player with a collaborative approach and the ability to give and receive constructive feedback.
• Bachelor’s degree in a related field is an asset.
• Experience with the pitch process in business‑development teams is a plus.

Perks

• Unlimited vacation.
• Highly flexible work environment with minimal office attendance.
• Remote work policy for globetrotters and expatriates.
• Free‑style Fridays – work ends by 2:00 PM every Friday.
• Comprehensive insurance covering dental, vision, and medical needs after one month.
• Respectful, collaborative corporate culture.
• Internal advancement opportunities within a rapidly growing company.
• Startup spirit with 15+ years of experience, offering stability.

Location: Toronto, Ontario, Canada

Posted: 1 month ago

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