Job Description
Summary:
The strategic function is to create and manage long-term relationships with customers. Account professionals work as trusted advisors to shape solutions and solve our customers' most critical business problems. Members of this job family are accountable for overall profitable growth and exceptional delivery.
Essential Job Functions:
Manage client accounts, ensuring that client needs are met, and solutions are delivered effectively.
Support the development and execution of account strategies and contribute to profitable growth.
Maintain regular client communication, building strong relationships and delivering exceptional customer service.
Collaborate with cross-functional teams to execute account-related projects successfully.
Identify and pursue upsell and cross-sell opportunities to grow the account portfolio.
Participate in preparing and delivering clien...
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