Account Manager

As an Account Manager at Computronix, you will be the primary liaison between our clients and internal teams, ensuring strong relationships, strategic alignment, and successful delivery of POSSE solutions. This role combines client advocacy, strategic planning, and cross‑functional collaboration to drive customer satisfaction and long‑term value.

In this role, you will focus on:

• Client Relationship Management: Build and maintain relationships with key client stakeholders (C‑suite, operational, IT). Act as an advocate for both the client and internal teams, manage escalations, and cultivate client champions.

• Strategic Planning: Develop and maintain client‑specific roadmaps, align upgrades with business priorities, and provide budget guidance for annual support and SaaS costs.

• Creating a vision: Ensure the client is aware of the various solutions to their problems and lead them through a plan of acti...