Job Description
Position Purpose
The Fund Administration Team is a customer-focused team servicing Asset Owners and Asset Managers. Asset Owners consist of Life Insurance Funds, Sovereign Wealth Funds and Superannuation Funds. Asset Managers manage Trusts and Managed Funds.
The teams are responsible for the generation of accurate client service including:
- Unit Pricing
- Fund Accounting
- Reporting
They have extensive interaction and dealings with various managers and teams within the Operations Division including Fund Administration colleagues, Investment Administration teams, Custody Operations and other internal BNP Paribas Securities Services teams namely the Risk Control & Finance function and Relationship Management.
All services delivered by this team are required to consider current legislative and regulatory requirements and must comply with operational risk guidelines. The team also investigates, manages and resolves any client queries and issues directed to them and supports ongoing service delivery to clients through representation alongside the Relationship Management function.
Role Overview
The role of Account Manager plays an important role in supporting the service delivery of the Fund Administration team and acting as a mentor to the Senior Fund Accountant. The Account Manager produces:
- Regulatory reporting
- Statutory reporting
- Unit pricing reports
- Accounting reports
- Tax reports
- Resolution of client and or interdepartmental issues and ad hoc queries
All reports should meet a standard consistent with policies and legislative requirements.
Responsibilities
The Account Manager ensures all deliverables are met for the team and that client service scorecards remain at 4.8 or above. The role also ensures team competency and coverage remains and that the team continues to evolve to support and resolve complex transitions and issue remediation.
The role comprises substantial inter‑departmental contact and requires excellent interpersonal ability, the ability to interact with clients and handle queries and technical issues professionally and calmly. The account manager has a service ethic and a quality focus applied to the way they operate and produce work. As required, they investigate and assist with ad‑hoc queries, meet operational risk and compliance requirements, and maintain relevant compliance records.
They contribute to building and sustaining client relationships by supporting the efforts of the Account Managers, Client Service Managers and the broader team. They are motivated to achieve individual and team goals and grow their technical ability and knowledge through on‑the‑job training and education, remaining aware of policy and regulatory change, sharing knowledge freely, and ensuring technical development through ongoing study or industry group participation.
Technical and Behavioral Competencies Required
Technical
- Experience in fund accounting and unit pricing
- Technical accounting ability; knowledge of fund accounting, unit pricing, reporting and tax and related operational risk and compliance requirements of the client service function.
- Systems experience and understanding of Hi‑Portfolio, PControl unit pricing system and MS Word & Excel
Behavioural
- Accountability – Committed to achieving the organisation's objectives, demonstrating perseverance and accountability for own actions.
- Attention to detail – Ensures accuracy and implements processes to guarantee quality of output, maintaining high personal standards.
- Client Focus – Complete commitment to providing professional, intelligent and timely responses to client needs and market changes.
- Commitment – Enthusiasm towards the organization and motivation to add value and be part of the organization.
- Change management – Flexibility to change, openness to new ideas, encouraging innovation, valuing feedback and giving people scope to generate ideas.
- Communication – Oral: Effectively expressing ideas in individual and group situations, adjusting style to match audience needs; Written: Expressing ideas clearly, using professional, appropriate language and adhering to BNPP Email Protocols.
- Team Leadership – Inspiring and guiding colleagues toward goal achievement, adjusting behaviour to tasks and situations, leading by example.
- Innovation – Proactively seeking opportunities for continuous improvement and creative thinking.
- Responsiveness – Adapts to new or unforeseen situations, delivering services on time.
- Risk awareness – Adheres to organisational processes, demonstrates strong understanding of compliance issues, implementing work practices that minimise operational and reputational risk.
- Team Orientation – Works with the team and the broader organisation towards shared goals, treating colleagues and clients as partners.
Experience and Qualifications Required
Experience in fund accounting, unit pricing and tax with an understanding of the full service model of master custody. Awareness of financial market securities and fund products for which accounting services are provided. Ability to provide pragmatic and commercial solutions in problem solving.
The successful candidate has an inquisitive and questioning mindset, good time‑management skills, and the ability to meet critical deadlines. They demonstrate sound numeracy and analytical ability as well as management capabilities (though management experience is not necessary for this level) to enable a collaborative and supportive approach to mentoring Senior Fund Accountants. Candidate experience includes:
- Unit pricing
- Regulatory & statutory reporting
- Valuation and accounting
- Distributions
- Working in diverse teams
- Supporting and mentoring more junior staff
Experience completing MIS and client reporting on a timely basis, in line with legislative requirements and organisational operational risk and compliance policies. Demonstrated quality focus ensuring reports and handling of queries or issues meet departmental or client SLA requirements.
Operating from a customer‑focused work ethic, the candidate can think with an improvement focus, continually enhancing the service provided. They communicate effectively in written and verbal form and have strong interpersonal skills. They liaise and work effectively with colleagues across various teams.
They can question or raise issues for resolution, actively seek to resolve client queries or reconciliation items, ensure compliance standards in sign‑off, and enjoy full team participation, assisting with technical growth and development of team members where possible.
About BNP PARIBAS
As the leading European Union bank and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors, spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued. We encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion, and those living with a disability. We have internal employee networks that empower staff to act and challenge the status quo.
- BNP Paribas PRIDE – active in favour of the LGBTQIA+ community
- BNP Paribas MixCity – fosters better representation of women at all levels of the organization
- Ability – mutual aid network for employees with a disability or a disabling or chronic illness
- BNP Paribas CulturAll – celebrates diverse backgrounds
BNP is committed to financing a carbon‑neutral economy by 2050. The Group is a founding member of the Net‑Zero Banking Alliance and has established its own Low Carbon Transition Group to support clients through their energy transitions.
BNPP has won the Top Employer Europe award for a 10th consecutive year.
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