Account Manager (German + English)

Job Description: Account Manager (German + English)
Location: Malaga, Spain
Position Type: Full-time (39 hours per week, Monday - Friday, 9:00 AM - 5:30 PM)
Language Requirement: Fluent in German and English (C1+)

About Us:
We are a dynamic and customer-centric company based in Malaga , specializing in providing outstanding solutions and services to our diverse client base. Our team is passionate about delivering excellence and exceeding customer expectations. As an Account Manager , you'll be the cornerstone of our client relationships, driving growth and ensuring top-tier service delivery.

What You’ll Do:

• Client Relationship Management: Build and maintain strong, long-lasting relationships with German and English-speaking clients. Act as their main point of contact, ensuring satisfaction and identifying new business opportunities.
• Account Growth: Work closely with clients to understand their needs, develop tailored strategies, and help them grow their business.
• Problem-Solving: Address client inquiries and issues promptly, working collaboratively with internal teams to find solutions.
• Project Coordination: Coordinate between different teams to ensure smooth and timely delivery of client projects.
• Reporting & Analytics: Provide clients with regular updates on account performance, offer insights, and create actionable reports to optimize strategies.
• Sales & Upselling: Identify opportunities for upselling and cross-selling services, working to increase account revenue while delivering valuable solutions to clients.
• On-Site Support: Be present at the Malaga office, collaborating with your team to ensure client needs are met efficiently and effectively.

What We’re Looking For:

• Fluent in German and English (C1+): Excellent communication skills in both languages, with the ability to manage client relationships, both written and verbal.
• Proven Experience in Account Management: A background in account management or customer service, ideally in a B2B environment, is highly preferred.
• Strong Problem-Solving Skills: Ability to address client challenges quickly and effectively while maintaining a positive relationship.
• Sales-Oriented: Ability to identify and act on upselling opportunities while maintaining focus on delivering client satisfaction.
• Organized and Detail-Oriented: Capable of managing multiple accounts simultaneously and ensuring that all client needs are met in a timely manner.
• Collaborative Team Player: Comfortable working in a team environment and willing to share ideas, solutions, and feedback with colleagues.

Why You’ll Love Working with Us:

• Vibrant Location: Work in the beautiful city of Malaga , known for its Mediterranean climate and rich cultural history.
• Career Development: We support your growth with opportunities for further training and career advancement.
• Collaborative Environment: Join a motivated team where your contributions are valued, and teamwork is key to success.
• Competitive Benefits Package: Enjoy a comprehensive benefits package, including health insurance, and a supportive work-life balance.

If you're a German and English-speaking professional with a passion for client success and account management, apply now to become an Account Manager in Malaga and help drive our company’s growth!