Account Manager-Govt Sales

Job Description -

The Account Manager – Govt Sales will identify new opportunities focusing on central PSUs and large ministries. The role includes bringing new business in the assigned territory and manage ongoing contract renewals, driving cross-sell opportunities, and ensuring revenue expansion across OneXtel’s CPaaS offerings.

Role and Responsibilities:

• Manage existing government accounts, including large ministries and central PSUs (Railways, Banks, Insurance, Power, Oil).
• Drive ongoing contract renewals and identify cross-sell opportunities across SMS, WhatsApp Business API, and Cloud Voice solutions.
• Maintain strong relationships with key stakeholders, including senior officials and decision-makers.
• Provide post-order execution support to ensure timely delivery, resolution of issues, and high customer satisfaction.
• Collaborate with presales, delivery, and technical teams to coordinate demos, POCs, and service implementations.
• Track revenue growth, pipeline, and account performance metrics, reporting to senior management.
• Identify upsell and expansion opportunities within assigned accounts to maximize revenue contribution.

Required Qualifications & Skills:

• Up to 5 years of experience in Enterprise / Govt / IT Sales, preferably with exposure to government accounts.
• Strong stakeholder management skills, with the ability to influence and maintain senior-level relationships.
• Understanding of post-order execution, service delivery processes, and issue resolution.
• Proven track record in revenue expansion across multiple CPaaS channels (SMS → WhatsApp → Cloud Voice).
• Excellent communication, negotiation, and presentation skills.
• Ability to work in a target-driven, collaborative, and dynamic environment.

Preferred Qualifications:

• Exposure to CPaaS / Telecom / IT / SaaS solutions.
• Prior experience handling government ministries, PSUs, or enterprise accounts.
• Bachelor’s degree in business, Marketing, or related field; MBA preferred.