Job Description
Job Description -
The Account Manager – Govt Sales will identify new opportunities focusing on central PSUs and large ministries. The role includes bringing new business in the assigned territory and manage ongoing contract renewals, driving cross-sell opportunities, and ensuring revenue expansion across One Xtel’s CPaa S offerings.
Role and Responsibilities:
- Manage existing government accounts, including large ministries and central PSUs (Railways, Banks, Insurance, Power, Oil).
- Drive ongoing contract renewals and identify cross-sell opportunities across SMS, Whats App Business API, and Cloud Voice solutions.
- Maintain strong relationships with key stakeholders, including senior officials and decision-makers.
- Provide post-order execution support to ensure timely delivery, resolution of issues, and high customer satisfaction.
- Collaborate with presales, delivery, and technical teams to coordinate demos, POCs, and service implementations.
- Track revenue growth, pipeline, and account performance metrics, reporting to senior management.
- Identify upsell and expansion opportunities within assigned accounts to maximize revenue contribution.
Required Qualifications & Skills:
- Up to 5 years of experience in Enterprise / Govt / IT Sales, preferably with exposure to government accounts.
- Strong stakeholder management skills, with the ability to influence and maintain senior-level relationships.
- Understanding of post-order execution, service delivery processes, and issue resolution.
- Proven track record in revenue expansion across multiple CPaa S channels (SMS → Whats App → Cloud Voice).
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- Excellent communication, negotiation, and presentation skills.
- Ability to work in a target-driven, collaborative, and dynamic environment.
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Preferred Qualifications:
- Exposure to CPaa S / Telecom / IT / Saa S solutions.
- Prior experience handling government ministries, PSUs, or enterprise accounts.
- Bachelor’s degree in business, Marketing, or related field; MBA preferred.
The Account Manager – Govt Sales will identify new opportunities focusing on central PSUs and large ministries. The role includes bringing new business in the assigned territory and manage ongoing contract renewals, driving cross-sell opportunities, and ensuring revenue expansion across One Xtel’s CPaa S offerings.
Role and Responsibilities:
- Manage existing government accounts, including large ministries and central PSUs (Railways, Banks, Insurance, Power, Oil).
- Drive ongoing contract renewals and identify cross-sell opportunities across SMS, Whats App Business API, and Cloud Voice solutions.
- Maintain strong relationships with key stakeholders, including senior officials and decision-makers.
- Provide post-order execution support to ensure timely delivery, resolution of issues, and high customer satisfaction.
- Collaborate with presales, delivery, and technical teams to coordinate demos, POCs, and service implementations.
- Track revenue growth, pipeline, and account performance metrics, reporting to senior management.
- Identify upsell and expansion opportunities within assigned accounts to maximize revenue contribution.
Required Qualifications & Skills:
- Up to 5 years of experience in Enterprise / Govt / IT Sales, preferably with exposure to government accounts.
- Strong stakeholder management skills, with the ability to influence and maintain senior-level relationships.
- Understanding of post-order execution, service delivery processes, and issue resolution.
- Proven track record in revenue expansion across multiple CPaa S channels (SMS → Whats App → Cloud Voice).
-
- Excellent communication, negotiation, and presentation skills.
- Ability to work in a target-driven, collaborative, and dynamic environment.
-
Preferred Qualifications:
- Exposure to CPaa S / Telecom / IT / Saa S solutions.
- Prior experience handling government ministries, PSUs, or enterprise accounts.
- Bachelor’s degree in business, Marketing, or related field; MBA preferred.
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