Job Description

Business Line: Group Benefits

Hours Per Week: 35 (Full-Time)

Location: Calgary or Edmonton, Alberta – Hybrid (

Job Duration: Full-Time, Permanent

About the Role

We’re looking for an Account Manager who will join as a key member of the group benefits service team. The AM will work autonomously and in collaboration with consultants and fellow AMs to service an assigned block of business. This includes liaising with other internal, client & carrier stakeholders to act as an escalation resource for claim and contract issues.

What you’ll Do

  • Assist in implementation and amendments of programs with the insurance carrier on behalf of the client; ordering monthly billing statements and experience reports from carrier websites as required
  • Meet with new clients to gather data critical to installation of new business, debriefing after the acc...

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