Account Manager

Overview
The Account Manager's core mission is to
build long-term, trusted relationships with clients
, act as the main communication bridge between QTech and operators, and
drive client growth and revenue
through effective use of QTech's gaming platform and services.

They function as a
business partner to clients
, ensuring product adoption, gathering market feedback, and contributing to product and operational improvements.

Key Responsibilities

Typical responsibilities include:

• Serve as the primary contact between clients and QTech for all matters.
• Identify new revenue or business opportunities within existing accounts.
• Analyze client feedback, product requests, and KPIs, then relay insights to internal teams.
• Forecast, track, and report performance metrics to support growth.
• Propose commercial incentives or upsell strategies to expand usage.
• Manage critical escalations and issue res...