Account Manager - IT Services - Health Care

About the Client:

Our client is a service-based IT MNC.

Roles & Responsibilities:

• Own and grow a key multinational account or a portion of an account, depending on the size and scale, within the Healthcare and Life Sciences industries, with the primary objective of delivering profitable growth.
• Must have experience in Life Sciences and the US Healthcare payer/provider industry.
• Experience with Indian GCC is essential, along with the ability to hunt for new business opportunities.
• Manage client relationships with key decision-makers, focusing on expanding existing strategic accounts.
• Responsible for achieving the yearly revenue growth targets.
• Collaborate with presales, solutioning, and delivery teams both onsite and offshore during the ramp-up phase, ensuring value delivery to clients during the steady state.
• Drive deal-shaping concepts and independently lead proactive solution development for the account.
• Facilitate workshops alongside technical architects and maintain strong relationships with key client executives.
• Develop and execute an account strategy that aligns with customer priorities and the competitive landscape; support ideation and drive revenue through vertical-specific solutions, IP, and nonlinear technology areas; establish governance aligned with the client s business units, geographical spread, and service line potential.
• Work with delivery partners to set delivery metrics and targets, ensuring customer excellence.
• Negotiate account management contracts and agreements to maximize profitability.

Preferred Skills:

• Bachelor's degree in Business Administration, Information Technology, or a related field; MBA is a plus.
• Over 10 years of experience in sales, particularly in Digital, Customer Experience transformation, and IT Services, within Tier 1 competitive organizations, with a track record of managing Fortune 500 clients.
• Proven experience in achieving revenue targets in the range of USD 8-10 million.
• Expertise in cross-selling and upselling a variety of service lines to existing customers.
• Strong understanding of technology and industry-specific platforms, enabling the development of competitive, tailored solutions.
• Skilled in generating and presenting proposals, both proactively and in response to RFPs, RPQs, and RFIs.
• Extensive experience collaborating closely with Senior Directors/Managers, as well as Procurement and Vendor Management teams.

Location: Hyderabad & Bangalore