Account Manager Lead

ALLPLAN enables architecture, engineering, and construction professionals to transform project delivery by connecting teams and data throughout the entire lifecycle. We are looking for a highly driven leader to spearhead our efforts in expansion of revenue for defined accounts. You will lead a team, consisting of Account Managers, focused fully on driving account revenue expansion through upselling and ensure customer adoption of new products, while positioning Allplan as a trusted strategic partner across accounts. 

Your mission is to build a predictable and scalable new business engine with accounts that consistently delivers against ambitious revenue targets.

KEY RESPONSIBILITIES:

•    Lead, coach, and develop a team of Account Managers, ensuring optimal performance and high levels of engagement.

•    Drive upselling and cross-selling opportunities within a defined customer base. 

•    Take full ownership of revenue expansion with existing accounts and ensure consistent delivery against quarterly and annual goals.

•    Lead, coach, and manage a team of Account Managers responsible for revenue growth by proactively managing contract lifecycles, identifying expansion opportunities, and ensuring timely closure of renewal agreements.

•    Position Allplan as a strategic partner by building and maintaining strong senior-level relationships with key accounts.

•    Act as the customer’s advocate within the organization, providing feedback and insights to Product, Marketing, and Support teams to continuously improve customer experience.

•    Create, present, and execute comprehensive business plans that support Allplan’s growth strategy.

•    Collaborate with Marketing on lead generation strategy and continuously optimize the quality and volume of leads

•    Implement scalable new business sales strategies, best practices, and playbooks.

•    Collaborate closely with Customer Success, Professional Services, and Sales Engineering teams to deliver maximum customer value.

•    Monitor performance metrics, pipeline health, and achievement of sales goals.

•    Run regular pipeline reviews, forecast calls, and performance sessions to ensure predictable new business revenue delivery.

•    Provide active deal support in high-stakes negotiations and pitches to ensure maximum impact in securing long term customer relationships.

REQUIREMENTS: 

•    2–5 years of experience in managing sales teams, winning business with defined Account within SaaS, BIM, or design software, ideally in AEC or project-based industries.

•    Proven experience in leading and developing sales teams, preferably within enterprise or major accounts environments in a highly competitive market.

•    Strong track record of achieving and exceeding sales targets through upselling, cross-selling, and account expansion.

•    Excellent coaching and motivational abilities to empower the team toward ambitious account-based goals.

•    Collaborative, positive, and committed to delivering exceptional outcomes

•    Excellent strategic account planning and business development skills.

•    Exceptional ability to build and maintain trusted customer relationships at the executive level.

•    Deep understanding of the end-to-end new business sales process, from lead qualification to deal closure.

•    Proficiency with Salesforce or similar CRM tools with a data-driven sales leadership approach to manage team account activities, revenue pipeline, and forecasts.

•    Excellent communication, negotiation, and presentation skills.

•    Proactive, adaptable, and able to balance priorities in a dynamic environment.

WHAT WE OFFER:

•    Comprehensive onboarding and ongoing professional development to support your success and growth at ALLPLAN.

•    Flexible work arrangements, including options for remote work

•    The opportunity to play a key role in the growth journey of a global software company leading innovation in the AEC industry.

•    Collaboration with high-performing colleagues across Customer Success, Professional Services, and Sales teams worldwide.

•    Autonomy to manage your account portfolio and execute strategic account plans with strong support from leadership.

•    A collaborative, fast-paced environment that values customer success, innovation, and continuous learning.

•    Competitive compensation with performance-based incentives and a comprehensive benefits package.

•    Excellent opportunities for professional development and career growth within a global organization