Account Manager

Account Manager (Healthcare & SaaS)

As an Account Manager, you'll be deeply involved in client service, operations, and project execution bridging communication between leadership, partners, and teams. You'll serve as the connective tissue across departments, ensuring initiatives move forward with clarity and alignment. Over time, this role will evolve into an executive leadership position responsible for overseeing client initiatives and shaping organizational strategy.

Key Responsibilities

· Partner directly with executive leadership to support and execute strategic initiatives

· Serve as the primary point of contact for select client partners, ensuring high-quality service and clear communication

· Manage client relationships and cross-departmental coordination across leadership, partners, and internal teams

· Project manage internal and client-facing initiatives, including timelines, deliverables, and reporting

· Support operational execution while receiving structured training in operations, data interpretation, partner management, and care navigation strategy

· Analyze performance data and translate insights into actionable recommendations for leadership

· Prepare client updates, internal briefs, and presentations that communicate progress, outcomes, and growth opportunities

· Participate in an executive mentorship and leadership development pathway

Must-Have Qualifications

· Bachelor's degree preferred (relevant experience and leadership potential will be considered)

· Bilingual in English and Spanish (professional proficiency, written and verbal)

· Strong communication, organization, and stakeholder management skills

· Ability to manage multiple priorities in a fast-growing, dynamic environment

· Prior experience in healthcare, health tech, care navigation, or B2B services

· Demonstrated leadership potential and/or prior mentoring experience

· Background selling or supporting digital health solutions, care coordination platforms, telehealth, or patient engagement tools

· Familiarity with healthcare systems, insurers, providers, or corporate wellness programs

· Experience managing enterprise or corporate client accounts

· Exposure to life sciences, medtech, or healthcare technology environments

Schedule

· Core availability: 9:00am–6:00pm CST

· Flexibility required based on client and business needs