Account Manager

Account Manager Location:

• Phoenix, AZ (Hybrid) Company: cloudIT Reports to: CTO About the Role cloudIT is looking for a proactive, relationship-driven Account Manager to support our growing client base.


• You will be the primary contact for clients—ensuring they are informed, supported, and aligned with the technology services that help their business thrive.
• You’ll work closely with vCIOs, engineering, and leadership to deliver a consistent, exceptional client experience while identifying opportunities for modernization, security improvements, and automation.
• What You’ll Do Manage and nurture relationships with assigned clients.
• Serve as the point of contact for daily questions, updates, and service needs.
• Confidently manage client conversations during service challenges with transparency and professionalism.
• Support Quarterly Business Reviews (QBRs) and strategic planning.
• Identify tec...