Account Manager - Retail

Remote Work: Yes





Overview:



At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.









Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.









You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.









Come make an impact every day at Zebra.











Are you an ambitious and motivated sales professional looking to grow your career in the retail industry? We are looking for an Account Manager - Retail, to join our supportive team. You will be responsible for managing a portfolio of up to 20 of our smaller retail customers, providing them with excellent service and identifying growth opportunities.



This is a fantastic opportunity to develop your account management skills, learn from senior members of the team, and build a strong foundation for a successful career in sales.







This is a remote position with regular visits to customer sites. You will also be required to visit the office in Ratingen (Office Ernst Dietrich Platz 2, Ratingen 40882) once a month. To be able to travel to customer sites easily, a driving license is mandatory.



Responsibilities:





+ Act as the primary point of contact and trusted advisor for a dedicated portfolio of up to 20 smaller retail accounts.



+ Proactively engage with customers through regular check-ins and on-site visits to understand their needs and build strong, lasting partnerships.



+ Identify and qualify new sales opportunities within your existing accounts, contributing directly to revenue growth and customer success.



+ Address customer inquiries and challenges in a timely and effective manner, ensuring a high level of satisfaction.



+ Partner with a dedicated sales engineer and a senior team buddy for initial customer engagements, gradually taking on full ownership as you develop your skills.





Qualifications:





+ A Bachelor's degree in Management, Sales, Marketing, or a related field is preferred.



+ 2-5 years of experience in a sales or customer-facing role.



+ Experience or a strong interest in the retail or warehouse/logistics sector is a plus.



+ An excellent customer-centric approach and a proactive attitude.



+ As a remote-based employee, you must be a self-starter with the ability to work on your own initiative.



+ A valid driving license is essential, as this role involves regular travels to customer sites.



+ Fluency in both German and English is mandatory.









Benefits:









+ 30 days of vacation



+ Up to 32 hours paid time off per year to volunteer with a charity of your choice



+ Reward & Recognition scheme - earn points to spend online



+ Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments



+ Annual bonuses based on financial results



+ Yearly salary increases according to individual performance



+ Employee referral bonus for bringing New Talent to Zebra



+ Pension Plan and Life Insurance



+ Access to an innovative online learning platform



+ Employee Assistance Program









To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.







Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.