Account Manager - SAAS

We are working alongside one of our fast-growing clients, a software startup, revolutionising the facilities management industry with innovative, industry-first solutions.

We are looking for a Customer Success Manager who will play a pivotal role in helping customers succeed with their software, ensuring seamless implementation & onboarding, support, and ongoing satisfaction. We'd love to hear from you if you are passionate about technology, customer success, and working in a dynamic team!

What you will be responsible for:

Client Onboarding & Training:

• Leading onboarding and implementation for new customers including needs assessment and delivery of online or in-person training.
• Some interstate travel for on‑site training may be required to ensure customers are fully equipped with the knowledge and tools to succeed from day one.

Collaborate with Internal Teams:

• Work closely with the pr...