Job Description

Job Description

Major Duties and Responsibilities:

  • Strengthen relationships with existing accounts.
  • Penetrate organizational structure for accounts and develop relationships at all levels beyond main point of contact.
  • Understand customers’ business and strategy and our role with the customer.
  • Ensure customer satisfaction and follow up.
  • Communicate service issues to Department Managers/Supervisors.
  • Identify opportunities and grow business from existing house accounts.
  • Assist with collections when needed.
  • Manage client profiles and updates on the CRM
  • Build territory maps showing number of accounts located in each city
  • Fluent in EI systems and demos in order to provide technical updates to accounts
  • Share weekly schedule with all Departments to help coordinate and participate in joint account visits.
  • Turn major business opportunities and proposals over to Sales and operatio...

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