Account Manager

What this role is about

Rule #1 of the Auvik Way: Wow our customers! As a key player in Auvik's customer success team, you'll drive expansion and retention by helping our existing customers unlock the full value of our product—ultimately fueling revenue growth. You'll be a strategic partner to your accounts, guiding adoption, identifying upsell opportunities, and influencing renewals. Internally, you'll act as the customer's voice across Product, Sales, Marketing, and Support, ensuring a seamless experience that supports both their success and Auvik's. You'll manage a portfolio of customers, lead them through implementation and product integration, and connect them to the right resources to maximize satisfaction and long-term partnership.

What will I be doing? As an Account Manager at Auvik, you'll be a key player in ensuring the success of our Managed Service Provider (MSP) customers. You'll be responsible for fostering strong client relationships, driving revenu...