Job Description

Essential Job Functions


  • Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards.

  • Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters.

  • Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.

  • Manage revenue and expenses to budget constraints.

  • Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities

  • Manages the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).

  • Other duties as assigned

    • Other Skills/Abilities

  • Intermediate proficiency in Microsoft Office, internet, web based and job spec...

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