Job Description

:

As a Account Servicing Specialist, you will engage with our customers by phone and email providing the best in class service related to current status of accounts, payments and other concerns. You will be encouraged to collaborate with management and team members to accurately and efficiently assist our customers.

Essential things that are important for you to know:

  • Pay Rate: $21.00/ hour 
  • Work Schedule: Monday - Friday: 5:00am - 2:00pm | Monday - Friday: 7:00am - 4:00pm | Monday - Friday: 8:00am - 5:00pm
  • Training Schedule: Monday - Friday 8:00am - 5:00pm (4 to 5 weeks on-site training)
  • Location: Downtown Phoenix, AZ (on-site only)
  • What You’ll Do: 

  • Interact with customers to answer questions, provide assistance, and process requests by phone and email
  • Answer incoming customer calls regarding billing issues, service questions and general concerns
  • Provide thorough and accurate documentation to...
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