Job Description
• Manage collections for NA customers by following up on overdue invoices and resolving payment or invoice queries.
• Post and allocate daily cash across multiple ERP systems and reconcile customer accounts, addressing discrepancies promptly.
• Monitor and manage general email inquiries and phone calls related to credit and collections from multiple Operating Companies (OPCOs), ensuring timely and accurate responses.
• Respond to credit and collections inquiries from Operating Companies (OPCOs) and support standardization of communication and best practices.
• Assist in evaluating the creditworthiness of customers by reviewing credit applications and financial documentation.
• Conduct basic credit checks and gather relevant customer information.
• Maintain records of credit assessments and approvals.
• Communicate with customers via phone, email, or letters to remind them of due or overdue payments.
• Address customer queries relate...
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