Accounting Application Support Engineer

Overview

HedgeServ uses proprietary software to independently value clients’ portfolios. As part of the Global Application Support team, the successful candidate will work to support applications used by both internal and external users. Application Support team members are required to troubleshoot and analyze issues reported by internal and external users and assist in the resolution and escalation of issues.

This role will specialize in dealing with issues regarding transaction processing and calculation issues, e.g. calculation of market value, realized P&L, interest income. As a result, an in-depth knowledge of accounting and financial products is a must. Congruent to this, there is a strong technical aspect to the role. While the support team has established processes and problem-solving guidelines, there will be situations where there are no guidelines and therefore the ability to be innovative is a key requirement.

This is a great opportunity to g...