Job Description

Industry: Hospitality
Location: East (Company Transport Provided at Tanah Merah MRT)
5-day work week (Mon to Fri)

Job Responsibilities:

  • Process and verify all member payments, including AXS, PayNow, internet banking, cheques, GIRO, and recurring credit card deductions, ensuring accuracy and compliance. 
  • Manage payment administration by handling dishonored cheques, activating new payment methods, and liaising with banks and members to resolve collection issues.
  • Generate monthly subscription and administrative fees, and produce member statements of account (SOA) for timely distribution.
  • Handle member enquiries professionally via phone and email, update member records, and process adjustments or refunds as required.
  • Reconcile weekly F&B outlet receipts against system records before submission to Accounts Payable, and maintain reconciliation of related accounts.
  • ...

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