Job Description
**Who We Are**
**Who We Want**
The Customer Support Clerk supports the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Support Clerk works closely with our BizDev, Carrier Sales, and CashApp Teams to provide financial, administrative, and clerical services.
**What You’ll Do**:
- Collect and process PODs and related documents for invoicing.
- Resolve NetSuite invoicing failures and ensure invoices are created timely.
- Create and distribute invoices to customers daily.
- Review and create RMAs for upstream approval.
- Navigate, maintain and upload invoices to customer portals.
- Check customer portals for invoice status, resolve rejected items and update aging notes.
**Qualifications**:
- Bachelor's Degree in Accounting, Finance or a related field.
- Bilingual fluency (Spanish/English) required.
- Previous experience in an Accounts Receivable role preferred.
- Oracle NetSuite Experience.<...
**Who We Want**
The Customer Support Clerk supports the Customer Relations Specialist team to ensure the Accounts Receivable functions run smoothly. The Customer Support Clerk works closely with our BizDev, Carrier Sales, and CashApp Teams to provide financial, administrative, and clerical services.
**What You’ll Do**:
- Collect and process PODs and related documents for invoicing.
- Resolve NetSuite invoicing failures and ensure invoices are created timely.
- Create and distribute invoices to customers daily.
- Review and create RMAs for upstream approval.
- Navigate, maintain and upload invoices to customer portals.
- Check customer portals for invoice status, resolve rejected items and update aging notes.
**Qualifications**:
- Bachelor's Degree in Accounting, Finance or a related field.
- Bilingual fluency (Spanish/English) required.
- Previous experience in an Accounts Receivable role preferred.
- Oracle NetSuite Experience.<...
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